How To Easily Manage
Subscribe & Save
Managing your subscription is as simple as taking our melts. And the best part is that you can change your orders as many times as you wish, all from one place.
Let's get started! First, log in to your account. Then click ‘Manage Subscriptions’ on the top left corner to enter your subscription portal.
1. Change Your Next Delivery Date
Missed taking your vitamins a few days? Or maybe you shared your melts with friends and they loved them so much that they depleted your supply for the month? You can easily move your delivery date up or push it back anytime.
In your account portal, select Delivery Schedule on the top bar. From there, you can either click Skip or Edit to modify your next scheduled delivery.
After clicking Edit, click Delivery Schedule, select the schedule you would like, and press Update. You can also click on Next Charge Date and update it to a specific date if you'd like to continue with the same delivery frequency afterwards.
2. Increase Or Decrease Your Quantity Of Bottles
Change the number of bottles you receive by accessing Subscriptions > Edit. Click Product, choose your preferred quantity, and click Update.
3. Add New Products To Your Routine
See any new products you need in your vitamin regimen? Get them in your next delivery by going to Subscriptions > Edit.
Hover over the one you’d like to toss in and select between adding it as a One-Time purchase in your next shipment or as a Subscription.
4. Update Your Personal Information
Make changes to your contact information by selecting Shipping Addresses or Billing Information on the top bar.
There, you can edit the addresses we should ship your orders to, the email we should notify, billing information, as well as the credit card on file.
5. Apply Rewards
Once you’ve signed up to join EZ Melts Rewards, you can earn and apply exclusive savings on your subscriptions.
To apply your reward points to a future subscription order:
1. Log in to your subscription portal.
2. Click on the Rewards icon with a star on the bottom left corner of your screen.
3. Click Ways to Redeem to see all the rewards available and the coupons ready to view or redeem. Make sure you select a reward that includes the label ‘Subscribe & Save order coupon’.
4. Click Redeem on the reward you’d like and copy your unique discount code.
5. Go to Subscriptions on your subscription portal and click Manage Subscription next to the product you’d like to apply the reward to.
6. Scroll down the next page and under Payment Method, click Apply Discount. Once you’ve submitted it, the page will refresh automatically and you will see the discount applied appear under the Product. Your next charge is now updated to reflect that discount.
*Please keep in mind that only one discount code can be applied per product charge. If you have multiple rewards available, you can repeat this process for another product or save it for a future charge of the same product.
Still having trouble? You can always reach us at firstname.lastname@example.org.