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Contact Us

NOTE: Orders ship next business day. Please allow up to 24 hours from shipment confirmation email for tracking information to be updated. We understand the anticipation and appreciate your patience as we work to ensure your order arrives swiftly and accurately.

Hours of Operation:

We prioritize providing excellent customer service to ensure your satisfaction with every interaction. Our dedicated team is available to assist you during our operating hours, from 9 AM to 5 PM Eastern Standard Time, Monday through Friday.

Contact Methods:

For inquiries regarding your order status, cancellations, or any other general questions, please fill out the contact form below or reach out to us via email at We understand the importance of timely responses and strive to address your concerns promptly.

We are not able to respond to calls. For customer service or business inquiries, please email us and we will get back to you.

Please Note:

When reaching out to us, please provide as much detail as possible regarding your inquiry or concern. This will help us to better understand your needs and provide you with the most accurate assistance. Whether you have questions about product availability, shipping times, or any other aspect of your EZ Melts experience, we're here to help.

Your Satisfaction is Our Priority:

At EZ Melts, we prioritize your satisfaction and aim to exceed your expectations with every interaction. Whether you have questions about our products, need assistance with an order, or simply want to provide feedback, we're here to help. Thank you for choosing EZ Melts, and we look forward to serving you!